This imprint was last updated on 4. July 2025.
The owner of this website is:
Schlosshotel Residence AG
Städtle 23
9490 Vaduz
Liechtenstein
Email: info@ex.comresidence.li
Phone number: +423 239 20 20
VAT ID: MWST-Nr. 54159
The legal representative(s) of Schlosshotel Residence AG:
Irene Neubauer, Katharina Fae
1. General
1.1 We are registered at Gewerbeamt (Amt für Volkswirtschaft), Vaduz under the license or registration number:
FL-0002.006.633-9
1.2 The name of our supervisory authority is:
Gesamtarbeitsvertrag Gastronomie FL
1.3 We display services or products on our website, which require registration with the following professional association:
Liechtensteiner Hotel-und Gastronomieverband
1.4 The following Professional Rules and Regulations apply to our organization:
https://www.lhgv.li/
We are willing or obliged to participate in dispute resolution procedures before a consumer arbitration board.
Our Cancellation Policy
Up to 5 Rooms:
You can cancel your room free of charge up to 2 days before arrival. Please send us an email to info@residence.li to do so.
From 6 Rooms:
From 6 rooms, the reservation is considered a group reservation and the following cancellation conditions apply:
- Up to 4 weeks before arrival, 100% of the booked services can be canceled free of charge.
- 3 – 4 weeks before the planned arrival, 50% of the costs for the booked services will be charged as cancellation fees.
- 1-3 weeks before arrival, 80% of the booked service will be charged in the event of cancellation.
- Less than a week, 100% of the booked service will be charged.
- You can still cancel 2% of the booked rooms free of charge up to 48 hours before arrival. After that, 100% of the costs for the booked services will be charged.
In the event of cancellation, please send us an email to info@residence.li.